Contact Us
At Border Bingo, we're committed to providing the best possible experience for our customers. We want to ensure that you have all the information and support you need when visiting us.
Getting in Touch
If you have any questions or concerns about your visit or would like more information on a particular aspect of our services, please don't hesitate to get in touch with us. You can contact us via:
Opening Hours
Please note that our support channels are available during our operating hours. We're open:
Support Availability
We strive to respond to all inquiries in a timely manner. However, please be aware that we have limited support staff during operating hours.
FAQs and Help Centre
Before contacting us, you may find the answers to your questions in our help centre or FAQ section on our website.
Responsible Gambling Assistance
If you or someone you know is experiencing problems with gambling, please visit our responsible gaming page for more information on how we can support you.
Complaints and Disputes Guidance
In the unlikely event that there's an issue with your visit or you have a complaint, we'd like to hear from you so we can resolve it promptly and fairly.
Account Security Assistance
For any account security concerns, please contact our support team via email. We'll do everything possible to secure your account as quickly as possible.
Accessibility and Multilingual Support
Unfortunately, at this time, we don't offer multilingual assistance or specific accessibility features for guests with disabilities beyond the standard access provided by law in Great Britain.
Preferred Contact Methods
We prefer it when you contact us using one of our official communication channels. This ensures that your queries are handled efficiently and effectively.
Communication Response Expectations
Please be aware that we may not respond to every inquiry immediately, but we promise to address all issues as soon as possible.
Help Centre and Self-Service Options
Before contacting our support team directly, you can find answers to many frequently asked questions in our help centre. We also encourage self-service options where available to minimize the need for direct contact with us.
Please note that while we have made efforts to provide detailed information on this page, there might be situations where it is best to visit or call us directly rather than relying solely on digital communication.
Thank you for choosing Border Bingo, and we look forward to welcoming you!
